Rene's Pizza Place Restaurant

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Contact Details:
4 Katoomba Street
Katoomba
NSW, 2780
Australia
Phone: (02) 4782 1859

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T2DMan
Michael Brandon

excellent pizza, better than pizza hut by a long shot

The initial contact was good. The girl who took my order was professional and efficient. One flaw was she told me my order would be ready in twenty minutes when it was actually over an hour. When I went down there to pick up my pizzas, that's when my jaw dropped. The first thing that hit me was the god-awful smell of the place. Like it hadn't been cleaned in ages. This place had a stale cooked meat smell, not like fresh cooking pizzas. The premises looked like it needed a good scrub everywhere, the restaurant section especially. There was dust on the shelves and picture frames, ceiling fans and the seats looked grotty. I couldn't imagine eating in. The windows and mirrors had been wiped but were all smudged like they hadn't been cleaned properly. They should be gleaming. And the sloped roof over the ovens was thick with grease. Yuk.

Their procedures seemed less than ideal. Forty five minutes after I arrived I got my pizzas. It seemed one pizza was ready and been kept warm while the other was cooked after my first. So one was hotter than the other. I hoped to hell these pizzas were good when it came to eating, and they were, but the premises they came from was disgusting.

I could give more constructive criticism here but I think that is enough from me. Despite the pizzas being good, I will look for another pizza place and don't really want to spend my money there again.